Terms and conditions

LEGAL STATUS

1.1. Holyluck Casino is licensed by the authorities of Costa Rica.

1.2. Our website and services are operated by Zephyr Holding Sociedad De Responsabilidad Limitada, a company registered in Costa Rica.

1.3. We are not permitted to operate in certain jurisdictions, including but not limited to the United Kingdom.

REGISTRATION AND LOGIN PROCESS

2.1. To create an account with Holyluck Casino, you must click on the "Sign Up / Register" button and provide the required information, including your name, email address, password, currency, date of birth, phone number, and address.

2.2. You are required to be at least 18 years old to register for an account with Holyluck Casino.

2.3. You are limited to creating one account per user. Creating multiple accounts will result in the closure of all affected accounts and forfeiture of any balances.

2.4. We reserve the right to request additional information or documentation from you at any time, including but not limited to identification documents and proof of address.

2.5. Your account will be activated immediately after registration, but withdrawals are only permitted after successful Know-Your-Customer (KYC) verification.

GAMES AND SOFTWARE PROVIDERS

3.1. Our games library consists of over 8,000 titles from various software providers, including but not limited to Pragmatic Play, Hacksaw Gaming, and Novomatic.

3.2. We reserve the right to add or remove games from our library at any time without notice.

BONUSES AND PROMOTIONS

4.1. Our welcome bonus package consists of five tiers, with each tier offering a percentage match bonus up to a maximum amount, as well as free spins on selected slots.

4.2. The welcome bonus package is subject to wagering requirements of 40 times the bonus and free spin winnings.

4.3. We reserve the right to modify or terminate our bonuses and promotions at any time without notice.

VIP AND/OR LOYALTY PROGRAM

5.1. Our VIP program consists of five tiers, with each tier offering progressively better rewards and benefits, including but not limited to cashback, rakeback, free spins, and priority support.

5.2. Qualification for our VIP program is based on deposit volume and wagering activity.

5.3. We reserve the right to modify or terminate our VIP program at any time without notice.

PAYMENT METHODS AND BANKING TERMS

6.1. We accept a variety of payment methods, including but not limited to Visa, Mastercard, bank transfer, Google Pay, and cryptocurrencies such as Bitcoin and Ethereum.

6.2. Our minimum deposit amount is £20, with no commission charged on deposits.

6.3. Withdrawal requests are subject to our terms and conditions, including but not limited to a weekly limit of £5,000 and a monthly limit of £20,000.

KEY TERMS AND CONDITIONS

7.1. You must be at least 18 years old to play games with Holyluck Casino.

7.2. We reserve the right to modify or terminate our terms and conditions at any time without notice.

7.3. Our bonuses and promotions are subject to wagering requirements, game restrictions, and maximum bet limits.

MOBILE AND TECHNICAL FEATURES

8.1. Our website is mobile-friendly and can be accessed through a Progressive Web App (PWA) on your device.

8.2. We reserve the right to modify or terminate our mobile services at any time without notice.

SECURITY AND FAIR PLAY

9.1. Our website uses valid SSL encryption to protect player data.

9.2. We are not certified by reputable regulatory bodies, including but not limited to eCOGRA and iTech Labs.

RESPONSIBLE GAMBLING FEATURES

10.1. We reserve the right to request additional information or documentation from you at any time, including but not limited to identification documents and proof of address.

10.2. We do not provide responsible gambling tools, including but not limited to deposit limits, time-outs, and self-exclusion features.

ADVANTAGES AND DISADVANTAGES

11.1. Our strengths include a vast library of games, generous bonuses, and cryptocurrency support.

11.2. Our weaknesses include the lack of reputable licensing, high wagering requirements, and explicit unavailability for UK players.

GENERAL CASINO INFORMATION

12.1. Holyluck Casino was established in 2025.

12.2. We are operated by Zephyr Holding Sociedad De Responsabilidad Limitada, a company registered in Costa Rica.

12.3. Our website is available in English and Greek languages.

12.4. We accept players from certain countries, but exclude others, including the United Kingdom.

By registering for an account with Holyluck Casino, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.